Policy
Shipping and delivery policy
What you receive after paying for a consultation, and how it reaches you.
Last updated 29 September 2026
01Nothing is shipped
Water Wizard provides a consultation service. No physical goods are sold or shipped through this website.
02How the consultation is delivered
After your ₹99 payment is confirmed, a specialist calls you on the mobile number you gave in the consultation form. Your consultation reference, beginning with WWC, is shown on screen when you pay. Keep it in case you need to quote it.
We work 6 days a week, 11am to 5pm IST, and calls are made in those hours.
03Check your details
The mobile number and email address you give are how we reach you, so please check both before you pay.
04Site visits
A site visit is quoted based on factors including location, distance and the requirement. A visit is scheduled with you only after you approve its quote.