Line of enquiry01
Establish a baseline
- What the plant physically is, stage by stage
- What it was designed to receive, if that is still recorded anywhere
- What it actually receives now
- What it actually produces now
Plant problem
Something is wrong, but I do not know what
This is a normal place to start. Naming the problem is the work you would be engaging us for — it is not a prerequisite for getting in touch.
Observation record
- in the words of the person at the plant
- that often come with it
- of enquiry to check on site
- not assumed from the symptom
Symptoms, not causes
You may also be seeing
- Performance drifted without one event to attribute it to
- Several small things changed at once and none explains the whole
- Operators and management describe the problem differently
- The plant used to be fine and nobody can say when that stopped
- Previous advice was acted on and nothing improved
What helps, if you have it
- Anything you already have — records, drawings, photographs, test reports
- Nothing at all is also a workable starting point
None of it is required to start.
What an investigation looks at.
Lines of enquiry, not conclusions. Which of them matters is decided at the plant, by evidence.
Line of enquiry02
Walk the process
- Each stage inspected in sequence, under real operation
- Where conditions change sharply, and whether they should
- Modifications made over the years without re-evaluating the whole
Line of enquiry03
Read what exists
- Operating logs, test results and maintenance history
- What operators have learned to compensate for
- What is not measured at all — often the most useful finding
Talk to an Expert
Show us this on your plant.
This problem is carried across to the form as your starting point. You can change it there.
Talk to an Expert
A specialist calls you and tells you the right next step and its cost.
Not quite it?
- Problem 01
Treated water is not meeting the required standard
Outlet parameters drift, fail intermittently, or fail only under certain conditions. - Problem 02
The plant cannot keep up with flow
Tanks overtop, retention time collapses, or the plant only holds at reduced load. - Problem 03
Sludge, foam or odour is abnormal
Bulking, rising sludge, persistent foam, or odour that has changed in character. - Problem 04
Chemical consumption is too high
Dosing has climbed without a matching change in load, and nobody can say why. - Problem 05
Power consumption is too high
Energy draw has climbed, or never fell when the load did. - Problem 06
Equipment is not working properly, or keeps failing
Repeat failures of the same item, or equipment that never performed to its rating.
Last updated